Questions, corrections, partnership pitches or privacy requests - they all reach the same editorial mailbox. We read everything and reply to most messages within a few business days.
What to write about
- Corrections: a term, rate or offer detail that is out of date - include the page URL and, if possible, the official source that supersedes it.
- Advertising and partnerships: sponsorship or placement inquiries. Note that we do not sell positions in roundups, reviews or rankings.
- Privacy and data requests: questions about the information described in our privacy policy.
- General feedback: what is missing, what is confusing, what you would like compared next.
Before you write
Offer and contest details change often, so a surprising number of questions are already answered on the page itself or in our methodology. It is worth a quick look at the offer's official terms first - they win every argument.
What happens next
Every message lands in one shared editorial inbox that three people read: the editor who owns the page you wrote about, the researcher who verifies offers against official sources, and the person who handles privacy and business requests. Corrections route first and fastest. If a message changes something published on the site, the affected page is checked against the official source, updated, and re-stamped with a new last-checked date before any reply goes out. Nothing on this site is silently edited.
Response times
Corrections and factual questions are usually acknowledged within one business day. Partnership and advertising inquiries are read within two to three business days, though the honest answer to most of them is on our affiliate disclosure page. Privacy requests are handled as described in the privacy policy. We do not run a support desk for the providers we cover - for account-specific issues, the provider's own support channel will always be faster and can actually move your money.
Frequently asked questions
Do you sell sponsored placements or ranked positions?
No. Roundups, reviews and rankings are editorial. Affiliate partnerships are disclosed on the affiliate disclosure page, and commission plays no part in the ordering of any list. Standard display advertising space is sold, and it is labeled where it appears.
Can you add my product or offer to a comparison?
Maybe. We cover what is relevant to readers and verifiable from official sources. Send the official terms page and a plain summary of the offer. If it fits the page, it goes into the next verification pass and is judged on the same criteria as everything already listed.
I found an error - what should I include?
The page URL, the incorrect claim, and a link to the official source that supersedes it. That is all we need to verify and fix, usually within one business day.
Can you help me with my account at a provider you cover?
No. We publish comparisons; the providers run the accounts. For billing, cancellations or claims, use the provider's own support channel - their terms win over anything written on our pages, always.